Including: 30 Sections and up to 10 hours of online instruction per level – Online Instruction
This foundational program equips participants with the core principles, legislative frameworks, and practical skills needed for success in a municipal compliance role. Training emphasizes the application of Alberta’s Municipal Government Act, interpretation of the Land Use Bylaw and understanding the distinction between Designated and Delegated Authority, all within the context of a professional Code of Conduct. Participants also build essential competencies in managing emotions under pressure, maintaining situational awareness, conducting hazard assessments and preparing accurate, defensible reports.
Practical modules provide hands-on experience in conducting site inspections, recording precise field notes, engaging professionally with complainants and subjects of complaints and drafting enforcement documents such as warning letters and Stop Orders. Graduates leave with the confidence and authority to uphold municipal standards and, upon achieving a minimum score of 70% on the 50-question open-book exam, will be eligible to advance to the Level 2 – Intermediate Training Program.
Level 1 Enrollment Fees
$945.00
Authorizing the DCO Position
1.1.1 – Authorizing the DCO Position
1.1.2 – PPT Authorizing the DCO Position Quiz
1.1.3 – Video on Authorizing the DCO Position
1.1.3.1 – Example of a DCO – Business Case
1.1.3.2 – Example of a DCO – Position Description
Designated Authority & Delegated Authority
1.2.1 – Designated Authority & Delegated Authority
1.2.2 – PPT Development Authority & Delegation Authority Quiz
1.2.3 – Video on Designated Officer and a Delegated Officer
1.2.3.1 – Example of a Municipal Designated Officers Authority
1.2.3.2 – Example of a Municipal Delegated Officers Authority
1.2.3.3 – Example of an Official Oath of Office
1.2.3.4 – Example of a Municipality Bylaw Officers Authority Bylaw
Code of Conduct
1.3.1 – Code of Conduct
1.3.2 – PPT Code of Conduct Quiz
1.3.3 – Video on Code of Conduct
Managing Emotions on Site Inspections
1.4.1 – Managing Emotions on Site Inspections
1.4.2 – PPT Managing Emotions Quiz
1.4.3 – Video on Managing Emotions
Officer Safety & Awareness
1.5.1 – Officer Safety & Awareness
1.5.2 – PPT Officer Safety & Awareness Quiz
1.5.3 – Video on Officer Safety & Awareness
Hazard Assessment & Control
1.6.1 – Hazard Assessment & Control
1.6.2 – PPT Hazard Assessment & Control Quiz
1.6.3 – Video on Hazard Assessment & Control
1.6.3.1 – Example of a FLHA
1.6.3.2 – Example of a Hazard Identification, Assessment & Control 1
1.6.3.3 – Example of a Hazard Identification, Assessment & Control 2
Land Use, Safety Codes & Legal Terminology
1.7.1 – Land Use, Safety Codes & Legal Terminology
1.7.2 – PPT Land Use, Safety Codes & Legal Terminology Quiz
1.7.3 – Video on Terminology
1.7.3.1 – Terminology
DCOs Role for Interpreting Bylaws
1.8.1 – DCOs Role for Interpreting Bylaws
1.8.2 – PPT DCOs Role for Interpreting Bylaws Quiz
1.8.3 – Video on DCOs Role for Interpreting Bylaws
1.8.3.1 – Example Noise Bylaw
Land Use Bylaw
1.9.1 – Land Use Bylaw
1.9.2 – PPT Land Use Bylaw Quiz
1.9.3 – Video on Land Use Bylaw
1.9.3.1 – Example Land Use Bylaw
Development Permit Conditions
1.10.1 – Development Permit Conditions
1.10.2 – PPT Development Permit Conditions Quiz
1.10.3 – Video on Development Permit Conditions
1.10.3.1 – Example Development Permit Conditions
Development Agreement Conditions
1.11.1 – Development Agreement Conditions
1.11.2 – PPT Development Agreement Conditions Quiz
1.11.3 – Video Development Agreement Conditions
1.11.3.1 – Example Development Agreement Conditions
Complaint Forms
1.12.1 – Complaint Forms
1.12.2 – PPT Complaint Forms Quiz
1.12.3 – Video on Complaint Forms
1.12.3.1 – Example Complaint Form
Types of Complaints
1.13.1 – Types of Complaints
1.13.2 – PPT Types of Complaints Quiz
1.13.3 – Video Types of Complaints
1.13.3.1 – Examples of Types of Complaint
Burden of Proof
1.14.1 – Burden of Proof
1.14.2 – PPT Burden of Proof Quiz
1.14.3 – Video on Burden of Proof
Investigation Skills
1.15.1 – Investigation skills
1.15.2 – PPT Investigation Skills Quiz
1.15.3 – Video Investigation skills
Notes to File
1.16.1 – Notes to File
1.16.2 – PPT Notes to File Quiz
1.16.3 – Video on Notes to File
1.16.3.1 – Example Notes to File
Municipal Government Act – S. 542, 543,645, 646
1.17.1 – Municipal Government Act – S. 542, 543, 645, 646
1.17.2 – PPT Municipal Government Act – S. 542, 543, 645, 646 Quiz
1.17.3 – Video Municipal Government Act – S. 542, 543, 645, 646
Authority for Inspections – Right to Entry – MGA S. 542 & 543
1.18.1 – Authority for Inspections – Right to Entry (MGA 542 & 543)
1.18.2 – PPT Authority for Inspections – Right to Entry Quiz
1.18.3 – Video Authority for Inspections – Right to Entry
1.18.3.1 – Example Authority for Inspections – Right to Entry
1.18.3.2 – Example Parts 1, 2, 3 – Court Order MGA S. 543
Site Inspection Process & Objectives
1.19.1 – Site Inspection Process & Objectives
1.19.2 – PPT Site Inspection Process & Objectives Quiz
1.19.3 – Video on Site Inspection Process & Objectives
1.19.3.1 – Process Flow Chart
Site Inspection Reports
1.20.1 – Site Inspection Reports
1.20.2 – PPT Site Inspection Reports Quiz
1.20.3 – Video on Site Inspection Reports
1.20.3.1 – Example Site Inspection Reports
Photographing Site Inspections
1.21.1 – Photographing Site Inspections
1.21.2 – PPT Photographing Site Inspections Quiz
1.21.3 – Video Photographing Site Inspections
1.21.3.1 – Photographing Site Inspection Techniques
Interviewing and Note Taking skills
1.22.1 – Interviewing and Note Taking Skills
1.22.2 – PPT Interviewing and Note Taking Skills Quiz
1.22.3 – Video on Interviewing and Note Taking skills
Dealing with Complainants
1.23.1 – Dealing with Complainants
1.23.2 – PPT Dealing with Complainants Quiz
1.23.3 – Video on Dealing with Complainants Privacy
Dealing with Subject of Complaints – Parts 1 & 2
1.24.1 – Dealing with Subject of Complaints – Part 1
1.24.1.1 – Stages of Interviewing the Subject of Complaint – Part 2
1.24.2 – PPT Dealing with Subject of Complaints – Part 1 – Quiz
1.24.2.1 – PPT Stages of Interviewing the Subject of Complaint – Part 2 Quiz
1.24.3 – Video on Dealing with Subject of Complaints
Non–conforming vs Non–complying
1.25.1 – Non-conforming vs Non-complying
1.25.2 – PPT Non-conforming vs Non-complying Quiz
1.25.3 – Video on Non-conforming vs Non-complying
Non-Compliance – Advisory Letters
1.26.1 – Non-Compliance Advisory Letters
1.26.2 – PPT Non-Compliance Advisory Letters Quiz
1.26.3 – Video Non-Compliance Advisory Letters
1.26.3.1 – Examples Non-Compliance Advisory Letters
Warning Letters
1.27.1 – Warning Letters
1.27.2 – PPT Warning Letters Quiz
1.27.3 – Video on Warning Letters
1.27.3.1 – Example Warning Letters
Stop Orders & Stop Order Releases – Parts 1 & 2
1.28.1 – Stop Orders & Stop Order Releases – Part 1
1.28.2 – PPT Stop Orders – Part 1 Quiz
1.28.1.1 – Serving Stop Orders & Stop Order Releases – Part 2
1.28.2.1 – PPT Serving Stop Orders – Part 2 Quiz
1.28.3 – Video Stop Orders & Stop Order Releases
1.28.3.1 – Example Stop Order
1.28.3.2 – Example Stop Order Release
Enforcement – Permits and Double Fees
1.29.1 – Enforcement on Permits with Double Fees
1.29.2 – PPT Enforcement on Permits with Double Fees Quiz
1.29.3 – Video – Enforcement on Permits with Double Fees
1.29.3.1 – Example Fees and Fines Bylaw outlining Double Fees
Photographing and filming DCOs
1.30.1 – Photographing and filming DCOs
1.30.2 – PPT Photographing and filming DCOs Quiz
1.30.3 – Video on Photographing and filming DCOs
Open Book Exam of 50 Questions
Level 1 – Basic Exam Directions